CRUX

Organization Design Diagnostics in a Pharmaceutical Company – Identifying Risks & Opportunities

Organisation design demands holistic systems thinking. It involves reviewing a range of options, each one backed up by numbers and charts. Processes must be defined, accountabilities mapped, headcounts rightsized. You also need to understand the impact on employees, and track the benefits. Doing this quickly and accurately has been difficult using traditional tools.

Problem Statement and Analytics Objectives

The Business Problem

A Pharma company sought to diagnose it’s current structure & design prior to undertaking a massive restructure
The project team needed to transform it’s organisational structure and to map costs into roles

Analytics Objectives

Identify Span of Control risks right through the role hierarchy
Identify restructure and delayering opportunities
Identify Cost saving opportunities
Identify Gaps in reporting lines
Generate What If scenarios around Structure, Headcount & Cost optimization

Span of Control Gaps Visualized across Roles & Employee Categories

Skew - There are 6 groups of 100+ employees and 9 groups of 50-100 employees reporting in to I Manager; clear anomalies in the dataset being highlighted

Organization Design What-If Scenario Modelling – Net Change in Headcount & Cost

What If Scenarios depicted reflecting Change in Headcount, Structure & Costs
What If Scenarios using FTE’s in Roles, not named individuals
Blue Chart is Current Organization & Orange Chart is a What If Chart reflecting the changes projected post the restructure

Organization Design – Key Risks & Opportunities Identified

Risks

Skewed Manpower Cost Base - 45% of the Headcount sitting in Level 4/5
Low Utilization - 17 Managers have only 1 Employee reporting in to them ; 38 Managers < 3 Employees reporting in
Low Level of Engagement / Low Level of Supervision & Performance Management - 34% of the Headcount are “orphans” with no reporting lines to any manager - 6 Groups of 100+ Employees and 9 Groups of 50-100 Employees reporting in to 1 Manager

Opportunities

Restructure the middle organization
Redesign the Management Layer with suitable Span breakers and Levels
Job Evaluation & Role Analysis for all key roles across the Management Layer
Generate savings in both Headcount & Cost

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Organization Design Diagnostics in a Pharmaceutical Company – Identifying Risks & Opportunities

Problem Statement and Analytics Objectives

Organization Span of Control Analysis – Dataset of 6437 Employees

Organization Span of Control Analysis – Dataset of 6437 Employees

Span of Control Gaps Visualized across Roles & Employee Categories

Organization Depth & Work Level Layering Analysis & Visualization

Organization Design Skew – Where is the Bulge

Organization Design What-If Scenario Modelling – Net Change in Headcount & Cost

Organization Design – Key Risks & Opportunities Identified